OUR COMPANY CULTURE AND OUR PROMISE TO YOU
 



“A Company’s Culture Is It’s Foundation…”

It is the culture—the foundation of a company—that ultimately matters. So it is at Interexpo. Our company culture requires a number of important things.

Integrity of company

Integrity of purpose

Working diligently to bring buyers and sellers together in the trade show environment

Working tirelessly from concept to completion to ensure each show reaches it’s goals and potential

Having a genuine concern for the exhibitor’s success, the attendee’s experience, and the value to sponsor’s

Dedication to 100% exhibitor, attendee, sponsor and client satisfaction

Assuming leadership responsibility for the enhancement and growth of the independent investor-owned show property

We firmly believe Interexpo’s best interest is served by pursuing the best interest of our exhibitors, attendees, sponsors and clients. That's why we strive to be the "next level" in client service. At Interexpo we promise to keep your interests in the forefront. This promise is more than words... it's our company culture--and we practice it every hour of every day. You can depend on Interexpo...

to place the interests of clients and prospective clients ahead of our own

to maintain independence of thought and action

to hold the affairs of our partners and clients in strict confidence

to strive to improve the professional skills of our staff

to observe and advance professional standards of the trade show and exhibition industry.

to uphold the honor and dignity of the industry

to accept from our staff members no less than the highest standards of professional conduct

We will place the interests of partners and clients ahead of our own and serve them with integrity, competence and independence. We will assume an independent position with each partner and client, making certain that advice to them is based on impartial consideration of pertinent facts and responsible opinions.

We will guard as confidential all information concerning the affairs of our partners and clients that we gather during the course of our profession. We will not take personal, financial or other advantage of material or information coming to our attention as a result of our relationship with our partners and clients; nor will we provide the basis on which others might take such advantage.

We will not serve two or more competing clients, or clients in any known adversarial relationship, without their knowledge and consent. Under certain circumstances we recognize that an adversarial relationship may be such that service to a client is inappropriate and we would ask permission to discontinue our relationship in the best interests of a client.

We will inform our partners and clients of any relationships, circumstances or interests that might influence our judgment or the objectivity of our services or business decisions. We will not knowingly, without a partner's or client's permission, share data, procedures, materials or techniques that are the property of the client.

We will accept only those business associations we are qualified to undertake and which we believe will provide tangible benefits to our partners and clients. We will assign personnel qualified by knowledge, experience and character to provide effective service. The principals of IEC will directly oversee our firm’s performance.

We will, before accepting an engagement, confer with our prospective partner or client in sufficient detail and gather sufficient facts to gain an adequate understanding of the partner's goals and the client's needs. The preliminary exploration will be conducted confidentially, on terms and conditions agreed upon by IEC and the prospective partner or client. We will make certain that our prospective partners and clients receive a written proposal that outlines the objectives, scope and estimated fees or fee basis, if any, for our proposed business relationship or services.

After a relationship with a partner or client has been established, we will discuss with the them any significant changes in the status, nature, scope, timing, fees or modifications to the relationship before acting on them. We will serve each partner and client on an individual basis, maintaining each partner's and client’s independence. We will not serve a client under terms or conditions that might impair our objectivity, independence or integrity. We will reserve the right to withdraw from a relationship if conditions beyond our control develop to interfere with the successful conduct of the engagement.

Determination of fees, if any, requires consideration of many factors including the nature of the services performed; the time required; our firm's experience, ability and reputation; the degree of responsibility assumed; and the benefits that accrue to the client. If we charge fees we will charge fees that are commensurate with these factors.

We will clearly set forth the nature and scope of all fees, charges, expenses and other costs to be charged to a partner or client prior to accepting a project or a services engagement.

We will maintain client funds separately from our own and from those of other clients. We will not incur fees, charges, expenses, other costs or financial commitments beyond the policies and budgets of our clients without their prior approval.

We will not accept commissions or rebates of any type on products or services purchased for our clients without informing them of our policy in advance.

In order to promote the highest quality of performance in the operation of IEC, we assume leadership responsibility for the enhancement and growth of the independent investor-owned show property.

We will strive to advance and protect the standards of the trade show and exhibition industry. We will strive to improve our knowledge, skills and techniques, and will make available to our partners and clients the benefits of our professional attainments.

We recognize our responsibilities to our partners and clients, to the public interest and to our industry. We will regularly evaluate the quality of the work done by our staff to assure consistent professional quality.

If we are approached by employees of a partner or client firm regarding employment in our firm, or in that of a another partner or client firm, we will handle each incidence in a way that will be legally correct as well as equitable to all parties.

We will not solicit employees of a partner or client for employment by us or by others, except with the consent of the partner or client.

We will not advertise our profession or services in a manner that is derogatory to the dignity or integrity of our industry.

In the course of our business practice we will strive to maintain a professional attitude toward those we partner with and serve, toward those who assist us in our business practice, toward our peers and toward members of allied organizations.

 
Copyright © Interexpo Corporation, 2001